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Alliance Federal Credit Union
PO BOX 64970
Lubbock, TX 79464
800.687.4328 / 806.798.5554
fax 806.798.4615

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806.798.4604 / 800.687.1455


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Electronic Bill Pay is the most convenient service to be introduced since ATM’s. As a subscriber of Bill Payer, you can pay any bill by Internet 24 hours a day, 7 days a week. We are sure you will quickly discover Bill Payer to be the fastest method to pay all your bills.
 

 

 

If you would like to make a trial run without actually creating a bill, log in to Bill Payer and cllick on the Demo button and see just how easy it is to pay your bills!

Your Bill Payer service is free for the first 60 days! Each month thereafter, $5.95 will be deducted from your account. You are allowed fifteen (15) transactions per month. If you exceed fifteen, there will be a charge of .50 per transaction over fifteen.

If you have an Alliance FCU Power Checking Account, your Billpayer is FREE!

You may enroll for Bill Payer online by clicking the button below!
 

 

 


 

How do I get started?
First thing you will need to do is organize all of the information for products or services that you want to pay through Alliance FCU Bill Payer. Gather together the names, billing addresses and your account number with the company or individual (phone numbers are appreciated if available). Next complete an enrollment form Be sure all questions are answered then present your submit an enrollment form to the credit union for processing.

Is there anyone I cannot pay through Bill Payer?
 Only government taxing authorities or court directed payments such as alimony and child support. No payments outside the United States. There are limitations on payments to security companies such as Ameritrade for stock purchases or trade.

Should the processing date I give be the date the payment is actually due?
 No. You need to allow at least five business days for payments to reach your payee. Be sure to remember that, although you can schedule a payment at any time, payments are actually sent to payees only on business days. (Mountain Time zone, 7 business days, Pacific Time zone, 8 business days)

How far in advance can I schedule a payment?
 You can schedule a single payment for up to 60 days in advance.

How soon are funds actually taken out of my account?
 Bill payments are debited from your account on the processing date you requested.

What happens if I don’t have enough money in my account to cover a bill payment?
 If funds are not available on the requested processing date, your bill payment will be canceled.

What is the difference between a variable/single bill payment and a recurring payment?
A variable/single bill payment is a one time payment such as your telephone bill where the amount fluctuates each time. Or perhaps it is a payment you do not make regularly such as a florist you use only occasionally.  A recurring payment is one made regularly for the same dollar amount, on the same day each month such as your car or mortgage payment. You need only to set up a recurring payment once in the system and only call again when the payment is to be changed or canceled. Otherwise, your recurring payments will be made automatically.

How close to the original payment date can I change or cancel a bill payment?
You can change or delete a bill payment up until 4:00 p.m. EST of the processing date you originally set up with Bill Payer.

How can I prove payments or transfers were made?
 Each time you enter a payment you are given a transaction number so you can be sure we received your request. In addition, payments will appear on your monthly statement. Or, you may check with CU Online to see a history of your most recent transactions.

How do I pay for Bill Payer? The monthly subscriber fee will be automatically withdrawn from the account you designate for bill paying on the anniversary date of your initial sign up. Your anniversary date will be included in your welcome letter.

  
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