Important:
Automated Phone Scam Alert
10/26/2011 - Phone
Phishing Scam
If
you receive a phone
call from an
automated system
claiming to be with
from the Credit
Union's (or your
bank's) Fraud
Department, do not
enter or key in your
account or personal
information.
The automated phone
call will say they
are monitoring your
Visa Card and you
must enter in your
card number,
expiration date and
CVV number. It
will further ask you
to enter in your
complete social
security number.
The Credit Union will NEVER
ask you to enter your information over the
telephone with an automated system. Do not
enter your information.
Please remember,
Alliance FCU will
never ask you for
this type of
information.
If
you have received a
telephone call
similar to this and
provided your
account information
to the caller,
please contact our
Member Service Call
Center at
(806) 798-5554
or
1-800-687-4328
immediately.
Important:
06/01/2011 - NACHA E-mail
Phishing Alert! Scammers Send
False NACHA E-mail. Our
IT Security Team has been receiving
reports of an e-mail sent by
scammers which targets random
individuals and businesses, and
appears to come from NACHA, the
Electronic Payment Association which
governs Automated Clearinghouse
(electronic) transactions.
The false e-mail has the
subject line “ACH transfer
rejected,” and states that there is
a problem with the ACH transaction
the receiving individual has
originated. The e-mail then directs
recipients to a link which opens a
false web page. The web page is
really a “spoofed” version of the
NACHA website. It is suspected that
a virus is attached to the link;
clicking on the link will infect
your computer with a virus or
malware.
DO
NOT CLICK ON THE LINK IF YOU RECEIVE
THIS FALSE E-MAIL.
The e-mail did not originate
from NACHA, and the website is not
authorized by NACHA. Below is a
sample of the phishing e-mail:
From: risk@nacha.org [mailto:risk@nacha.org]
Sent: Wednesday, May 25, 2011 6:17
AM
To:
Subject: ACH transfer rejected
The ACH transfer (ID: 003636885738),
recently sent from your checking
account (by you or any other
person), was canceled by the other
financial institution.
If you have received this
e-mail, NACHA requests that you
forward it onto
abuse@nacha.org to
aid in
their efforts to pursue and
prosecute the scammers. Then delete
it immediately. If you did not click
on the link, there is no reason to
believe your computer has been
infected. If you have clicked on the
link, we strongly recommend that you
perform a full scan on your computer
to ensure no viruses or malware are
present. If you responded to the
e-mail with personal information,
please call our Member Service
Center at 806.798.5554 so we can
take action to protect your account.
Remember, neither Alliance FCU nor
any reputable business, will ever
send you an e-mail asking for you to
confirm your personal account
information or to download and
extract files. Be suspicious of any
e-mail requesting personal
information, asking you to click
links, or download and extract
files, and never provide your
account number, credit card number,
PIN number or any identifying
information such as your Social
Security Number by e-mail.
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or other credit card in an attempt to solicit
more information from you. They then state they
need to verify your account number and claim
there may be fraudulent charges on your account.
Finally, in this example, the fraudster will ask
you to read the account number and expiration
date on the front and the last three digits on
the back
